FAQ
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Frequently Asked Questions
We offer a variety of kids’ bunk beds including twin-over-twin, twin-over-full, loft beds, and themed beds designed for comfort, safety, and fun.
Yes, all our bunk beds are made with high-quality materials, meet safety standards, and include features like guardrails and sturdy ladders for safe use.
Our beds are crafted from durable wood, metal, or a combination of both, ensuring strength, longevity, and stability for everyday use.
Some of our models are designed to convert into two single beds for flexible use as your child grows. Check the product details for compatibility.
Yes, each bunk bed comes with clear, step-by-step assembly instructions, and we also offer customer support to guide you through the process.
Weight limits vary by model. Typically, the top bunk supports up to 150 lbs, while the bottom bunk can hold up to 200 lbs. Please refer to the product specifications.
Use a soft cloth to dust regularly and mild soap with water for cleaning. Avoid harsh chemicals that may damage the finish.
Yes, we offer a selection of mattresses compatible with our bunk beds, including twin, full, and specialty sizes for comfort and safety.
Currently, we ship within the United States. For international shipping inquiries, please contact our support team at support@demartianaads.store.
We accept returns or exchanges within 30 days of purchase if the product is in original condition. Shipping fees may apply. Contact support@demartianaads.store for assistance.
Delivery within the U.S. typically takes 5–10 business days. Tracking details will be provided once your order ships.
You can reach us via:
- Email: support@demartianaads.store
- Phone: +1 318 394 8875
- Address: 102 Potomac Dr, Carencro, LA 70520, USA