At Demartiana Ads, we stand behind the quality and durability of our products, including kids’ bunk beds and related items. This Warranties Policy explains the coverage, duration, and process for claims to ensure you feel confident and secure with your purchase.

1. Warranty Coverage

All products purchased from Demartiana Ads come with a limited manufacturer’s warranty against defects in materials and workmanship. This includes:

  • Structural defects in the frame or assembly components.
  • Faulty hardware, such as screws, bolts, or brackets.
  • Manufacturing defects in slats, guardrails, ladders, or other essential parts.
  • What’s not covered:
  • Damage caused by misuse, accidents, neglect, or improper assembly.
  • Normal wear and tear, including scratches, dents, or discoloration.
  • Altered, modified, or custom-made products.

2. Warranty Duration

  • Our standard warranty covers 1 year from the date of purchase for most products.
  • Coverage may vary depending on the product type; please refer to the specific product’s description for details.

3. How to Make a Warranty Claim

To make a warranty claim, follow these steps:

  1. Contact Our Support Team – Email support@demartianaads.store or call +1 318 394 8875 with your order number, product details, and a description of the issue.
  2. Provide Evidence – Include photos or videos showing the defect or problem.
  3. Evaluation – Our team will review your claim and determine whether the product qualifies for warranty coverage.
  4. Resolution – If approved, we may offer a replacement part, repair instructions, or a replacement product. Refunds may be considered only if replacement or repair is not possible.

4. Shipping Costs for Warranty Claims

  • For approved claims, Demartiana Ads will cover the cost of shipping replacement parts or products.
  • Customers are responsible for shipping the defective product back to us unless otherwise stated.

5. Important Notes

  • Warranty coverage is valid only for products purchased directly from Demartiana Ads or authorized resellers.
  • Keep your proof of purchase (invoice or receipt) as it is required for all warranty claims.
  • This warranty gives you specific legal rights, and you may also have other rights depending on your state or local laws.

6. Contact Information

For warranty questions, claims, or assistance, please contact us:

Demartiana Ads
📍 Address: 102 Potomac Dr, Carencro, LA 70520, USA
📧 Email: support@demartianaads.store
📞 Telephone: +1 318 394 8875

This Warranties Policy ensures that your purchase from Demartiana Ads is protected against manufacturing defects and offers peace of mind when buying quality kids’ furniture.

If you want, I can now create a fully integrated Legal & Policy section for your site combining:

  • Privacy Policy
  • Cookie Policy
  • Refund & Return Policy
  • Terms & Conditions
  • Terms of Service
  • Shipping & Delivery Policy
  • Warranties Policy

This would give your site a professional, unified legal section for customers.