At Demartiana Ads, we are committed to providing fast, reliable, and transparent shipping for all our products, including kids’ bunk beds and related items. This Shipping & Delivery Policy outlines how we process, handle, and deliver your orders to ensure a smooth experience.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During high-demand periods, processing times may be slightly longer, but we will notify you of any delays.

Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Methods and Costs

  • We offer standard and expedited shipping options, depending on your location.
  • Shipping costs are calculated at checkout based on package size, weight, and destination.
  • Some items, such as large bunk beds, may have special shipping rates due to their size and handling requirements.
  • 3. Delivery Times
  • Standard shipping usually takes 5–10 business days, depending on your location.
  • Expedited shipping is typically delivered within 2–5 business days.
  • Delivery times may vary due to weather, carrier delays, or holidays.
  • Please note that we are not responsible for delays caused by carriers beyond our control.
  • 4. Shipping Locations
  • We currently ship to addresses within the United States.
  • International shipping is not available at this time.
  • 5. Order Tracking
  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this number to monitor the status and location of your package.
  • If you experience any issues with tracking, please contact our support team.
  • 6. Delivery Issues
  • If your package is lost, damaged, or not received, please contact us within 7 days of the estimated delivery date.
  • We may request photos or additional information to resolve the issue.
  • For damaged or defective products, our Refund & Return Policy applies.
  • 7. Signature Requirement
  • Some deliveries may require a signature upon receipt for large or high-value items, including bunk beds.
  • Please ensure someone is available at the delivery address to receive the order.
  • 8. Shipping Restrictions
  • Orders cannot be shipped to P.O. boxes for large items like bunk beds.
  • Certain remote or hard-to-reach locations may require additional shipping charges.
  • 9. Contact Information
  • If you have any questions or concerns regarding shipping or delivery, please contact us:
  • Demartiana Ads
    📍 Address: 102 Potomac Dr, Carencro, LA 70520, USA
    📧 Email: support@demartianaads.store
    📞 Telephone: +1 318 394 8875
  • This Shipping & Delivery Policy ensures that your experience with Demartiana Ads is smooth, transparent, and reliable from the moment you place your order to the moment it arrives at your doorstep.